Support for
your patients

Discover how AkebiaCares can help identify
coverage solutions for your patients.

Not actual patients Not actual patients

How can personal Case Managers help support your patients?

Through AkebiaCares, personal Case Managers provide a variety of solutions, including:


Conduct a full benefit investigation and return a summary in as little as 4 hours.


Obtain information on specific coverage rules such as a Prior Authorization (PA), Medical Exception (ME), or step edit and initiate an ePA when it is available. If it's not available, personal Case Managers will provide payer-specific forms, criteria, and contact information with the Summary of Benefits.


Enroll eligible patients in the Akebia commercial copay program and provide billing and coding information for medication provided by Akebia.


Connect you with comprehensive resources and tools, such as PA, ME and appeal guidance, forms, templates, and Low-Income Subsidy (LIS) eligibility information with easy instructions on how to apply. Personal Case Managers can also connect you with the Akebia Medical Information Team for your clinical or medical inquiries.


Connect eligible patients to free medication based on financial need following a delay or denial of coverage.

Financial support for patients

If your patient has Medicare, they may be eligible for Extra Help

Extra Help, also called Low-Income Subsidy (LIS), provides financial help for people with Medicare, and can be helpful if your patient has limited income and resources. It can also help pay for monthly premiums, annual deductibles, and prescription copays.*

*Patients may be eligible for LIS if they have an income of ≤150% of the Federal Poverty Level (FPL).


foundations may offer support

Patients may access additional educational and financial support through independent, third-party foundations including:

Copay assistance

Commercial copay assistance is available through AkebiaCares for eligible patients prescribed an Akebia medication.

Patients can apply to find out if they are eligible for copay assistance on

Offer not valid for prescriptions reimbursed in whole or in part, by Medicaid, Medicare, Medigap, VA, DoD, TRICARE, or any other federal or state healthcare programs, including state pharmaceutical assistance programs. Other restrictions apply.

Patient Assistance Program (PAP)

AkebiaCares provides medication free of charge to patients who meet certain eligibility requirements, including those who are uninsured or underinsured.

Want to learn more about PAP?

Call 1-833-4AKEBIA (425-3242)

  • Monday - Friday
  • 8AM - 8PM EST
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Patient Assistance Program
re-enrollment form

Have patients who were previously enrolled in AkebiaCares? Download this form to keep them enrolled in PAP.

Akebia is entitled to request additional documentation for income attestation and medication drug list.

Download an enrollment form

Start the enrollment process for your patients and download an enrollment form: